{
  "schemaVersion": 3,
  "snapshotId": "2026-11-15.1",
  "generatedAt": "2026-11-15T08:12:05Z",
  "publisher": {
    "legalName": "Just Software ApS",
    "companyNumber": "DK43432117"
  },
  "subprocessors": [
    {
      "product": "easyscep",
      "productName": "EasyScep",
      "name": "Herodesk",
      "serviceProvided": "Support ticketing for all products and all residency boundaries: support requests and the contact details of the customer staff who submit them. Support data is deleted or irreversibly anonymised 365 days after the ticket is closed.",
      "dataCategories": [
        "Support request content",
        "Contact details of customer staff submitting requests"
      ],
      "processingRegion": "EU (Germany)",
      "parentJurisdiction": "Denmark",
      "reachedVia": "direct",
      "dpaOnFile": true,
      "website": "https://herodesk.io/"
    },
    {
      "product": "easyscep",
      "productName": "EasyScep",
      "name": "Mistral AI SAS",
      "serviceProvided": "AI-assisted diagnostics for EasyScep, only when the customer enables the feature (off by default) and selects Mistral as the AI provider. Zero data retention applies to inputs and outputs, and submitted data is not used for model training.",
      "dataCategories": [
        "Diagnostic data (only when enabled and Mistral is selected)"
      ],
      "processingRegion": "EU",
      "parentJurisdiction": "France",
      "reachedVia": "direct",
      "dpaOnFile": true,
      "website": "https://mistral.ai/"
    },
    {
      "product": "easyscep",
      "productName": "EasyScep",
      "name": "Railsware Products Studio LLC (Mailtrap)",
      "serviceProvided": "Delivery of transactional and notification e-mail sent by our products, for tenants whose primary region is in the United States or Canada. Delivery logs are kept for 15 days and message bodies for 7 days.",
      "dataCategories": [
        "Recipient e-mail addresses",
        "Message content",
        "Delivery metadata"
      ],
      "processingRegion": "United States",
      "parentJurisdiction": "United States",
      "reachedVia": "direct",
      "dpaOnFile": false,
      "website": "https://mailtrap.io/"
    },
    {
      "product": "easyscep",
      "productName": "EasyScep",
      "name": "Scaleway SAS",
      "serviceProvided": "Delivery of transactional and notification e-mail sent by our products, for tenants whose primary region is in the EU/EEA. The service is operated entirely within the EU, and no personal data is transferred outside the EU. E-mail data is kept for up to 7 days.",
      "dataCategories": [
        "Recipient e-mail addresses",
        "Message content",
        "Delivery metadata"
      ],
      "processingRegion": "European Union (France)",
      "parentJurisdiction": "France",
      "reachedVia": "direct",
      "dpaOnFile": true,
      "effectiveFrom": "2026-10-25",
      "website": "https://www.scaleway.com/"
    }
  ]
}